Originally posted by : Arihanth Kumar Jain G
Here form 16A is issued by Post Office but AO tells since e-return is not filed refund cant be given. And Post Office officials are not willing to file the returns.
Please advice where the individuals can appeal.
follow the steps carefully
write your complaint to
1) Concerned post office under copy to ......... a) General Post Master of your city b) CIT (TDS) of your zone, alongwith details of your TDS deducted ( attach a xerox copy for reference)
2) send reminder after 3 weeks if no positive responce
3) in case of no fruitful responce, follow the step 4 below
4) write the details to "Incometax Ombudusman" of your zone, with copies of all communication served to post office, zonal post master, CIT (TDS) and copy of TDS certificate, with a prayer to look into the matter and do the needful.
Within 30 days of your letter they will communicate you and in very short time your matter will be taken on priority basis by CIT(TDS) and postoffice.