A.K.Banik (Tax Consultant) (1596 Points)
26 September 2017
RAJA P M
("Do the Right Thing...!!!")
(127233 Points)
Replied 26 September 2017
ASHISH PRATIHAST
(CS)
(26 Points)
Replied 26 September 2017
A.K.Banik
(Tax Consultant)
(1596 Points)
Replied 27 September 2017
Abizer Kothari
(TPA)
(17 Points)
Replied 20 November 2017
I am also getting same message since 20 days, But helpdesk not solving problem
RAJA P M
("Do the Right Thing...!!!")
(127233 Points)
Replied 20 November 2017
Abizer Kothari
(TPA)
(17 Points)
Replied 09 December 2017
sir,
I am registered GST dealer and paid GST upto September 2017.
At the time of migration my auditor put his mobile number and Email ID in primary authorize signatory, So I request my Area Tax Officer to change the Email Id and Mobile number So I get OTP and all correspondence in my mobile and in my mail.
My concern area tax office is " ACTO, Mahankali Circle, Secunderabad Division, Telangana"
My Area Concern Officer do the same and I got mail from "donotreply @ gst.gov.in" and received Username and temporary password to change my User Id.
I login from this user Id and temporary password under first time login page, and portal ask Mobile number and mail Id. I filled the same and I got OTP in my mobile phone and mail address , after submitting OTP new window open where I can made new User ID as my choice and make new password, But after entering New user Id and password portal says."System error occred , try after some time." (screen shot is attached)
I have tried day and night from 2.11.2017 to till to date and make hundreds calls to GST helplines, and So many mail to help desk but I am not getting any proper solution from Help desk or from My Commercial Tax office. I am also attaching list of email call registration herewith.
I am not able to file my GSTR3B return for October 2017 and pay the taxes.
I once again request the authority to create my User name so I can login the portal and pay the Taxes.
Error report is enclose herewith.
Heslp desk mail registration ID is as under :-
02.11.2017 Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN
07.11.2017 Your Request ID is 20171107774309
07.11.2017 Your Request ID SR 201711071666863 has been registered with us & Request Status is OPEN
07.11.2017 Your Request ID is 20171107775509
12.11.2017 Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN reopen
14.11.2017 Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN. reopen
16.11.2017 Your Request ID SR 201711161701774 has been registered with us & Request Status is OPEN.
19.11.2017 Your Request ID SR 201711191715529 has been registered with us & Request Status is OPEN.
20.11.2017 Your Request ID SR 201711201715581 has been registered with us & Request Status is OPEN
23.11.2017 Your Request ID SR 201711231737375 has been registered with us & Request Status is OPEN
27.11.2017 Your Request ID SR 201711221733215 has been registered with us & Request Status is OPEN
02.12.2017 Your Request ID SR 201712011765865 has been registered with us & Request Status is OPEN.
02.12.2017 Your Request ID SR 201712011765167 has been registered with us & Request Status is OPEN
04.12.2017 Your Request ID SR 201712041771502 has been registered with us & Request Status is OPEN.
02.12.2017 our Request ID SR 201711281755431 has been registered with us & Request Status is OPEN
08.12.2017 Your Request ID SR 201712081788235 has been registered with us & Request Status is OPEN
i RECEICED SOME REPLY MAIL FRO DONOTREPLY @ GST.GOV.IN WITH SILLY REPLY "PLEASE RETRY"
"Resolution- With respect to the stated query, related to System error has been resolved at our end. Please clear your browsing history and cookies, if the stated issue persists, please revert. We’ll assist you further."
ABIZER KOTHARI 9848056172 kothariabizar @ gmail.com
Abizer Kothari
(TPA)
(17 Points)
Replied 09 December 2017
sir,
I am registered GST dealer and paid GST upto September 2017.
At the time of migration my auditor put his mobile number and Email ID in primary authorize signatory, So I request my Area Tax Officer to change the Email Id and Mobile number So I get OTP and all correspondence in my mobile and in my mail.
My concern area tax office is " ACTO, Mahankali Circle, Secunderabad Division, Telangana"
My Area Concern Officer do the same and I got mail from "donotreply @ gst.gov.in" and received Username and temporary password to change my User Id.
I login from this user Id and temporary password under first time login page, and portal ask Mobile number and mail Id. I filled the same and I got OTP in my mobile phone and mail address , after submitting OTP new window open where I can made new User ID as my choice and make new password, But after entering New user Id and password portal says."System error occred , try after some time." (screen shot is attached)
I have tried day and night from 2.11.2017 to till to date and make hundreds calls to GST helplines, and So many mail to help desk but I am not getting any proper solution from Help desk or from My Commercial Tax office. I am also attaching list of email call registration herewith.
I am not able to file my GSTR3B return for October 2017 and pay the taxes.
I once again request the authority to create my User name so I can login the portal and pay the Taxes.
Error report is enclose herewith.
Heslp desk mail registration ID is as under :-
02.11.2017 Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN
07.11.2017 Your Request ID is 20171107774309
07.11.2017 Your Request ID SR 201711071666863 has been registered with us & Request Status is OPEN
07.11.2017 Your Request ID is 20171107775509
12.11.2017 Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN reopen
14.11.2017 Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN. reopen
16.11.2017 Your Request ID SR 201711161701774 has been registered with us & Request Status is OPEN.
19.11.2017 Your Request ID SR 201711191715529 has been registered with us & Request Status is OPEN.
20.11.2017 Your Request ID SR 201711201715581 has been registered with us & Request Status is OPEN
23.11.2017 Your Request ID SR 201711231737375 has been registered with us & Request Status is OPEN
27.11.2017 Your Request ID SR 201711221733215 has been registered with us & Request Status is OPEN
02.12.2017 Your Request ID SR 201712011765865 has been registered with us & Request Status is OPEN.
02.12.2017 Your Request ID SR 201712011765167 has been registered with us & Request Status is OPEN
04.12.2017 Your Request ID SR 201712041771502 has been registered with us & Request Status is OPEN.
02.12.2017 our Request ID SR 201711281755431 has been registered with us & Request Status is OPEN
08.12.2017 Your Request ID SR 201712081788235 has been registered with us & Request Status is OPEN
i RECEICED SOME REPLY MAIL FRO DONOTREPLY @ GST.GOV.IN WITH SILLY REPLY "PLEASE RETRY"
"Resolution- With respect to the stated query, related to System error has been resolved at our end. Please clear your browsing history and cookies, if the stated issue persists, please revert. We’ll assist you further."
ABIZER KOTHARI 9848056172 kothariabizar @ gmail.com
RAJA P M
("Do the Right Thing...!!!")
(127233 Points)
Replied 09 December 2017
RAJA P M
("Do the Right Thing...!!!")
(127233 Points)
Replied 09 December 2017
RAJA P M
("Do the Right Thing...!!!")
(127233 Points)
Replied 09 December 2017
RAJA P M
("Do the Right Thing...!!!")
(127233 Points)
Replied 09 December 2017
yuvaraj
(M.Com)
(22 Points)
Replied 25 December 2017
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