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Return NOT processed - grievance raised 3 times. closed BUT RETURN NOT PROCESSED.

bujjulu (e-TDS + IT return filer Hyderabad) (718 Points)

03 July 2022

RETURN FILED ON 9 - 11 -2021.. ITR 4

TILL DATE NOT PROCESSED

GRIEVANCES FILED ONLINE

4160903 DT 8-2-22

4738446 DT 12-3-22

VIDE NO. 5959948 DT. 2-6-22

THESE WERE CLOSED.

PLEASE ADVISE , HOW TO PROCEED FURTHER.

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21 Replies

Eswar Reddy S (CFO- at NHTF) (58213 Points)
Replied 03 July 2022

Consult a professionals like CAs .. They may do it .

Or

Wait for further communication from IT Dept

CA Rashmi Gandhi (Chartered Accountant) (86275 Points)
Replied 03 July 2022

Just wait for sometimes as all pending ITR of 21-22 are under process.
Also check whether any 139(9) notice was not issued for that ITR

3 Like

Mahesh Shah (2299 Points)
Replied 04 July 2022

I was processed wrong itr....for ay 21/22....instead of processing itr u/ s 139(1)....they processed u/s 139(5)
on giving grivence to CPC....they have closed grivence and state on helpline grivence forwarded to respective dept.
till date no solution
moreover unable to file itr 2 for 22/23....giving schema error
so I think....will have to waite for some more time

1 Like

CA Rashmi Gandhi (Chartered Accountant) (86275 Points)
Replied 04 July 2022

You have filed revised return and original return was e verified after 180 days, so they invalidate the original return .

2 Like

Mahesh Shah (2299 Points)
Replied 04 July 2022

I had not filed any revised return.....that is major issue.....on website it shows filed u/s 139(1) ...they have accepted my query and said it was their mistake

1 Like

CA Rashmi Gandhi (Chartered Accountant) (86275 Points)
Replied 04 July 2022

So file rectification

2 Like

Mahesh Shah (2299 Points)
Replied 04 July 2022

Not possible.....i tried that also.....because my original return is u/s 139(1) & processed 139(5).....tried to file rectification return but giving error.

Department will have to clear above issue.

Already spoke to cpc on helpline

1 Like

CA Rashmi Gandhi (Chartered Accountant) (86275 Points)
Replied 04 July 2022

Just send manual application to ITO

JJJ (Need help) (673 Points)
Replied 04 July 2022

Originally posted by : CA Rashmi Gandhi
	Just send manual application to ITO

This seems to be the only option that has any chance of succeeding.

The grievance system is a joke and it seems like it's just for show now. As if the Infosys robots / children have been instructed to wait a random number of days and then close the grievance without actually doing anything and often without even providing a proper response. And if they do provide a response, it seems to be something selected at random from a list and probably will have nothing to do with the grievance.

1 Like