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Refusal to prepare demand draft by bank staff

Tanveer Md Masood (Indispensable) (361 Points)

26 September 2012

CAN A SCHEULED COMMERCIAL REFUSE TO PREPARE DEMAND DRAFT OR DOES PREPARATION OF DEMAND DAFT HOSTAGE TO THE WHIMS AND FANCIES OF BANK OFFCIALS. IF BANK AUTHORITIES REFUSE TO MAKE ME A DEMAND DRAFT, SHOULD I APPROACH BANKING OMBUSDSMAN. THOUGH I WAS NOT AFFECTED OR IT DID NOT PUT ME IN ANY SORT OF HASSLES BUT THEN THE SHEER REFUSAL BY A SHEDULED BANK TOOK ME BY SURPRISE.

EXPERTS PLEASE COMMENT..

TANVEER MD MASOOD

CALCUTTA.

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3 Replies

CA Pooja Agarwal (Chartered Accountant) (3228 Points)
Replied 26 September 2012

there must have been some reason

1 Like

ACMA Obulirajan R (M.Com, ACMA) (1119 Points)
Replied 26 September 2012

Yes you can complaint the same to the Branch manager.. even if you dont get any reply then you can go to ombudsman..

Tanveer Md Masood (Indispensable) (361 Points)
Replied 26 September 2012

THANKS OBULIRANJAN..

BRANCH MANGERS THESE DAYS ARE INACCESSIBLE AND CLERKS AND OTHER STAFF WEILD MORE POWER AND AUTHORITY. IAM AWARE OF THE FACT THAT OMBUDSMAN CAN BE APPROACHED BUT THEN O DONT THINK THINGS WOULD CHANGE. I HAD TO WALK AROUND 500 METRES FOR MAKING THE REQUIRED DEMAND DRAFT FROM ANOTHER BANK.EVEN RBI LOOK AFTER CUSTOMER GRIEVANCES AGAINST COMMERCIAL BANKS..

@ POOJA...PERHAPS YOU WERE THE REASON OF REFUSAL.

IN ANY CASE NO HARD FEELINGS .

REGARDS..

TANVEER MD MASOOD

CALCUTTA..