Form 27q return generation problem

This is concerning problem in generation of E-TDS return of Form 27Q.We are using the latest RPU 1.7 version downloaded from NSDL. ISSUE: We have some non-resident deductees having no PAN. We have deducted a TDS of 10% as per DTAA for the payments made to them relating to royalty and professional fees. The normal deduction rate was taken on the basis of the recent Government’s notification of non-requirement of higher TDS deduction for non-residents without PAN. For this their basic information viz: Email ,contact,address etc. which was mandatory, was duly recorded in the utility, but when we try to generate the return an error file is generated asking for contact ,address etc. It also mentions that we need to deduct TDS @ 20% for deductees without PAN. Has anyone here faced this kind of problem ?