URGENT: Refund- CDS order

Ankit Yadav (Student) (37 Points)

23 January 2021  
While placing order on ICAI CDS portal, an amount of 3000 got debited in my bank account. However no order got placed.
I've written mails to cdsordera @ icai.in , all in vain!

Does anybody know where should I raise my query? Should I wait for the refund or, place the order again?

They do provide refund in such cases. Right?