Cpc received but it is not displayed on income tax site

dhanashri (Accountant) (156 Points)

04 October 2015  

I have two queries

1) CPC is received in the month of august for one of my client, but yet neither return is processed nor ITR V recd at CPC is mentioned in Income tax website

2) ITR V posted to bangalore in september itself, and it is received at bangalore as per speed post track report, but yet CPC is not received

I have submitted Grievance to income tax dept for both the cases a week ago, no reply received yet.

please help, what to do