Correction grievance

Rahul Sachdev (Student CA Final ) (56 Points)

13 March 2014  
Hi,
 
I received the certified copies of my answer sheets online. While going through them, i came across three answers totalling to 12 marks in SFM paper and 6 marks in Costing paper (equalling 20 marks) which have been given zero "0" marks but the answers tally exactly with the suggested answers provided by the institute.
 
I have failed in aggregate in the November attempt and just need 6 marks to clear and become a CA and after looking at the assessment of papers i feel, i could have easily cleared if there would have been fair checking.
 
Please guide me, whether is there any procedure or way to raise the issue and get it solved as I can clearly see that even when the answer is correct I have been awarded zero "0" marks inspite of receiving correct tick mark.
 
Any help and guidance will be very useful. Thanks in advance. Whether is there any procedure or way to raise the grievance and get it solved?