Confused about deducted tds

Srijit Banerjee (Self Employed) (39 Points)

21 October 2016  

Hi,

We are involved in Cable TV Service and are registered as Pvt Ltd. I'm confused about TDS which has been deducted by one of my customer. His bill amount was 25000 one time installation, 10000 for consultancy charge & 15000 for subscripttion (quarterly). They paid 25000 & 15000 by cheque (full amount). Now when they are paying for Consultancy they are paying 6500. When I asked them they said TDS has been deducted and you can claim it afterwards.

I am new to this. Is this genuine? Also I don't have any proof that they have paid the tds as they gave only cheque. When can I get back the remaining 3500 which has been deducted and what are the formalities?

Thanks