Looking for Quick Answer? Browse through the help topics below.
To view the videos you need 1) CAclubindia account 2) PC/Laptop with stable internet connection 3) Browser (IE9/FF/Chrome/ etc)
No . Videos cannot be downloaded, these videos can only be streamed and viewed online. We also do not provide CDs/DVDs.
Please mail us with a screenshot of the error at email@example.com
No. Videos are not transferable
If videos are not playing. Following might be the reasons 1) Internet not working 2) You have logged out of CAclubindia 3) Check for any virus 4) Stop any other downloads/torrents or antivirus update running in background 5) Your Internet bandwidth is being shared with some other computer 6) May be you are behind some firewall. 7) For wireless Internet devices(eg : photon/datacard) you are in areas were there is no/weak reception .
All our videos are hosted on world class servers. At times due to network congestion you might face some issue.
This is a known issue with Internet Explorer 6/7/8 . we suggest you should switch to Internet Explorer 9 / Google Chrome / Mozilla Firefox
To resume the video from last location you need to let it buffer again to the point where you last left it and then play from there. Your session time will not be used when the video is buffering, session timer is used only when the video is playing. Kindly note you cannot drag the video if its not buffered to your last location.
You can always post your course related doubts in CAclubindia forum / experts. For any technical issue please mail us at firstname.lastname@example.org
Materials are provided in eBook format for few mentioned subject on the site.
Yes. Original videos are larger in size then demo video. They use approx 75% of your screen space.
Credit cards(except mastercard) , net banking(all major banks), debit cards(all major banks) and direct cash/cheque/neft deposit are the modes of payment available currently.
Yes. You can make a cash deposit in our bank account. To make a deposit call us at 0-88803-20003.
You can opt for offline modes of payment viz cash/cheque/neft deposit.
No you cannot cancel your subscription
Please start from beginning. Let the video buffer to the location where you last left it and then drag the player.
Of course you can view the video over slow internet connection too. All you need to do is click on the pause button and wait for sometime so that video can get buffered. Minimum recommended speed is 512 Kbps.
Videos can be viewed only on a web browser and are not compatible with mobile devices.
Content call is taken by the teacher and its a editorial decision. Teacher add/delete a chapter and topic keeping in mind limited time that a student has and to keep the video to the point.
Topics covered are mentioned in the index. Content call is taken by the teacher and its a editorial decision. Teacher add/delete a chapter and topic keeping in mind limited time that a student has and to keep the video to the point. We strongly suggest you to go through the index of topics before buying a subject. We do not entertain calls/emails related to content/editorial issues.
Subscription expires on 20th May 2012 or 150 hours of session time whichever is earlier. For CPT subscription will expire on 20th Dec 2011.
Not exactly. For better audio and concentration you can use a headphone.
Videos will be activated as soon as you make payments. If in case you are not able to view the videos even after making payment please mail us at email@example.com. Package purchase takes 12 to 24 hour for activation.
Each subject can be viewed for 150 hours . Except for CPT which can be viewed for 500 hours.
You can revise a subject depending on the total time of a particular subject. For eg: If Financial reporting is for 29 hours that means you can see the video 5 times approx.
10% discount is available for each subject and 15% discount is available for each group in IPCC/Final. On purchase of whole course of IPCC/Final a discount of 20% is provided.
The major benefit of online coaching is that it gives you the ability study from anywhere anytime as per your convenience. It saves your travel time and gives you the flexibility to repeat viewing of lectures.
Timer is calculated only on the basis of number of hours you click play and the video is playing. Time is not calculated if video is paused and its only buffering.
Buffering mean temporary download of video in your computer for viewing.
Play video for 20 sec pause it and then let it buffer for
10 min for smooth viewing.
If you are leaving for lunch for 30 to 45 min while studying, we would suggest you to play pause the topics you are planning to study and let them buffer when you are on a break.