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Minimum requirement to view the videos
To view the videos you need 1) CAclubindia account 2) PC/Laptop
with stable internet connection 3) Browser (IE9/FF/Chrome/ etc)
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Can i download this videos ?
No . Videos cannot be downloaded, these videos can only be
streamed and viewed online. We also do not provide CDs/DVDs.
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I paid for a course.. but i am unable to view the videos
Please mail us with a screenshot of the error at coaching@caclubindia.com
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Can i share/transfer this videos with my friends ?
No. Videos are not transferable
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Video is not playing ?
If videos are not playing. Following might be the reasons 1)
Internet not working 2) You have logged out of CAclubindia 3) Check
for any virus 4) Stop any other downloads/torrents or antivirus
update running in background 5) Your Internet bandwidth is being
shared with some other computer 6) May be you are behind some firewall.
7) For wireless Internet devices(eg : photon/datacard) you are in
areas were there is no/weak reception .
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Video stream is slow
All our videos are hosted on world class servers. At times due
to network congestion you might face some issue.
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I am getting stack overflow error
This is a known issue with Internet Explorer 6/7/8 . we suggest
you should switch to Internet Explorer 9 / Google Chrome / Mozilla
Firefox
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Can i resume video from last point where i left ?
To resume the video from last location you need to let it buffer
again to the point where you last left it and then play from there.
Your session time will not be used when the video is buffering,
session timer is used only when the video is playing. Kindly note
you cannot drag the video if its not buffered to your last location.
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I have a doubt whom to ask
You can always post your course related doubts in CAclubindia
forum / experts. For any technical issue please mail us at coaching@caclubindia.com
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Do you provide notes ?
Materials are provided in eBook format for few mentioned subject
on the site.
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Are the videos same quality as shown in demo ?
Yes. Original videos are larger in size then demo video. They
use approx 75% of your screen space.
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What are the mode of payments ?
Credit cards(except mastercard) , net banking(all major banks),
debit cards(all major banks) and direct cash/cheque/neft deposit
are the modes of payment available currently.
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Do you accept offline payment ?
Yes. You can make a cash deposit in our bank account. To make
a deposit call us at 0-88803-20003.
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My bank is not listed in your payment page
You can opt for offline modes of payment viz cash/cheque/neft
deposit.
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Can i cancel my subscription ?
No you cannot cancel your subscription
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Video is stuck in middle ?
Please start from beginning. Let the video buffer to the location
where you last left it and then drag the player.
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My net is slow..how can i view videos ?
Of course you can view the video over slow internet connection
too. All you need to do is click on the pause button and wait for
sometime so that video can get buffered. Minimum recommended speed
is 512 Kbps.
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Can CCI coaching be viewed on mobile ?
Videos can be viewed only on a web browser and are not compatible
with mobile devices.
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Chapters are missing from subject
Content call is taken by the teacher and its a editorial decision.
Teacher add/delete a chapter and topic keeping in mind limited time
that a student has and to keep the video to the point.
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Is this a crash course or full course ?
Full course.
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Are all the topics covered ?
Topics covered are mentioned in the index. Content call is taken
by the teacher and its a editorial decision. Teacher add/delete
a chapter and topic keeping in mind limited time that a student
has and to keep the video to the point. We strongly suggest you
to go through the index of topics before buying a subject. We do
not entertain calls/emails related to content/editorial issues.
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When does my subscription expire ?
Subscription expires on 20th Nov 2013 or 150 hours of session
time whichever is earlier. For CPT subscription will expire on 20th
Dec 2013.
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Do i need extra hardware to view the videos ?
Not exactly. For better audio and concentration you can use a
headphone.
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When will videos be activated once the payment is done ?
Videos will be activated as soon as you make payments. If in
case you are not able to view the videos even after making payment
please mail us at coaching@caclubindia.com. Package purchase takes
12 to 24 hour for activation.
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How many hour can i view the videos ?
Each subject can be viewed with minimum 150 hours . Except for CPT which
can be viewed for 500 hours.
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How many times can i revise a subject ?
You can revise a subject depending on the total time of a particular
subject. For eg: If Financial reporting is for 29 hours that means
you can see the video 5 times approx.
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What are the discounts available ?
10% discount is available for each subject and 15% discount is
available for each group in IPCC/Final. On purchase of whole course
of IPCC/Final a discount of 20% is provided.
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What are the benefit of online coaching ?
The major benefit of online coaching is that it gives you the
ability study from anywhere anytime as per your convenience. It
saves your travel time and gives you the flexibility to repeat viewing
of lectures.
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How is the session timer calculated ?
Timer is calculated only on the basis of number of hours you
click play and the video is playing. Time is not calculated if video
is paused and its only buffering.
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What do you mean by buffering ?
Buffering mean temporary download of video in your computer for
viewing.
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Few TIPS for viewing videos
Play video for 20 sec pause it and then let it buffer for 10
min for smooth viewing.
If you are leaving for lunch for 30 to
45 min while studying, we would suggest you to play pause the topics
you are planning to study and let them buffer when you are on a
break.
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