Is iec required for an individual to return item to usa

Donati (Self occupation)     27 August 2017

Self occupation 
 15 points

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I purchased an electronic item worth 90000INR from Amazon.com USA. I have to RETURN it because I received a wrong item. 
I'm not into any Import/Export business nor I involve in buying and selling of goods. I'm a Graphic Designer. 
When I approached DHL & FEDEX to return the item. They asked for the following documents since the value of the item is more than 25000INR

1. GR Waiver Certificate from Bank
2. IEC (Import/Export Code)
3. AD Number

How can I provide these documents when I don't have an Import / Export business. How can a individual person ship items worth more than 25000INR.
Can anyone please guide me on this issue. I can get the REFUND only after I return this item to Amazon.com. And I have time till 11th September 2017. 




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