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Join CAclubindia.com and Share your Knowledge. Registered members get a chance to interact at Forum, Ask Query, Comment etc.

Billing QnA

• How do I pay ??

  Payment Options : Credit Cards : VISA*, MASTER CARD*, AMERICAN EXPRESS, DINERS CLUB and JCB CARDS
  
  Debit Cards : Axis Bank, Bank of Baroda, Canara Bank, Citibank, Corporation Bank, Deutsche Bank, HDFC Bank, ICICI Bank, Indian Overseas Bank, ING Vysya Bank, Karur Vysya Bank, Punjab National Bank, Standard Chartered Bank and State Bank of India.
  
  Netbanking (Online Transfer) : ABN AMRO Bank, Axis Bank, Bank of Bahrain & Kuwait, Bank of Baroda (Retail Banking & Corporate Banking), Bank of India, Canara Bank, Corporation Bank, Citibank, City Union Bank, Federal Bank, HDFC Bank, ICICI Bank, IndusInd Bank, IDBI Bank, J & K Bank, Karur Vysya Bank Limited, Kotak Mahindra Bank, Lakshmi Vilas Bank, Oriental Bank of Commerce, Punjab National Bank, Punjab National Bank (Corporate Banking), Bank of Rajasthan, South Indian Bank, State Bank Of India, State Bank of Travancore, Syndicate Bank, Union Bank Of India, Vijaya Bank and Yes Bank Easy Cash Card : Itz Cash

• I have paid but still my account ain't upgraded

  Ohh.. Please mail us at pro@caclubindia.com  along with any details u have (email address, date & time of payment , Transaction id , screenshot etc). We will be happy to look into your issue
  

• What are payment modes

  You can pay via Credit Card/ Debit Card/ Netbanking / Cash Card.

• I want to pay for 12 months at once

  At this moment we are accepting payments only for max 3 months.

• How can I auto renew my account ?

  Auto renew is not available now. We will be sending to renewal reminders from time to time. And you will need to pay again (manually)

• How do I know my PRO account is expiring

  You can know the status of your account by visiting http://www.caclubindia.com/pro

• Will u intimate before downgrading my account ??.

  Yeah, we will intimate you by mail. Apart from that we will mail you reminder mails before your pro account expiry date.

Chat related QnA

• How do I initiate chat ?

  To initiate chat .. Just look out for    button below the AVATAR in profile/forum/experts. button will be displayed only if the other user is online and not OFFLINE in chat.

• With whom can I chat ?

  You can chat with anyone on CAclubindia. Only thing is that he/she should be online and not OFFLINE in chat

• How can I receive chat

  You need not do anything to receive Chat . All you need to do is to login to caclubindia.com and and when someone sends you a chat message, you will get the same in your browser window.

• How can I block users ?

  To block user just click on the “B” mentioned on the chat window.

• How do I save chat ?

  Yes, you can save current chat by clicking on 'S' mentioned on the chat window.

• Minimum requirement for chat ?

  Requirement for chats
  
  Any standard browser : Internet Explorer 6.0 + , Mozilla Firefox , Google Chrome, Safari, Opera Stable Internet connection
  
  Caclubindia Login ID

• I can't find the CHAT NOW button ?

  If you are unable to find the button .. here are the possible reasons
  
  1) The user is not online at the moment
  
  2) User has gone offline from chat
  
  3) You are not a Premium. Only premium members can initiate chat
  
  4) Chat now buttons are only visible in Forum/ Experts & profile page
  
  5) You are not logged in to www.Caclubindia.com
  
  Or mail us at pro@caclubindia.com 

• I unable to receive chat

  Ohh.. Following might be the reason for the same
  
  1) You are offline in chat
  
  2) You are not logged in to www.Caclubindia.com 
  
  3) You viewing caclubindia mobile version
  
  Or mail us at pro@caclubindia.com 

• Where I can find list of online users

  List of online user is not available at this time.

• How can I chat with my online friend

  We don't provide any list which contains list of your online friends. To chat with your friend you will need to visit his profile and click on button.

• Do I need to open my browser to chat

  Yes, of-course. Pro chat is browser based. The moment you close your browser all yours chats will be gone too.

• How to unblock users from chat

  To unblock any users from chat visit http://www.caclubindia.com/chat/unblock.asp  . Or you access the same via User Control Center too

• I am busy and don't want to chat with any one. How is it possible ?

  You can go offline anytime in chat. Just use “GO OFFLINE” option located at the bottom (left) of the browser screen. Remember : This option works for current session which means if you logout-login again you will be shown online again. Hence other members can send you chat .

• What is this pending chat message

  Due to browser/screen limitations you can chat with 3 users at max at any given time. Any other extra chat will be shown in pending chat list on left hand corner of the screen . You can easily switch between current chats and pending chats. Just click on any name in pending chat to make it visible

• What happens to chat when I logout.. Can I resume my chat ??

  When you logout or close the browser all your chats are lost. No , you can’t resume chat

• Users is online , but I am unable to initiate chat ..why so ???

  Either you are not logged in or the user is OFFLINE in chat

Newsletter Question

• I am not getting Pro mails in my inbox

  In-case if you are not getting PRO newsletter in your inbox check your spam folder. To avoid this please add pro@caclubindia.com  and pro@caclubindiamailer.com  in your address book

• Is pro newsletter different than normal newsletter

  Normal newsletter are delivered once a week. While Pro newsletter will be sent every 24 hours (Guaranteed) so that you don't miss anything important.

• When will I receive mails ???

  Pro newsletter are delivered in your inbox once every 24 hours. Delivery time might differ on daily basis.