Income tax refunds

Even after posting of special officers in grievance cell and all the  refunds are delayed for want of proper sanctions by  the dealing assessment officials .It appers that the dealy is due to complete appreciation of e gvernance systems and procedures.They all have a mindset only to work with manul system and have no knowledge about the methods to work in the computer  recorded data.As a result no action is taken and refunds are deayed for yearas.



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