Gratuity

MV Bhuvana (M.Com) (59 Points)

28 July 2015  
Dear Friends,
 
For Gratuity Calculation, what is the no. of years to be taken in the below scenario.
 
DOJ - 02-06-2003
Resigned on 20-10-2014
 
Whether 11 years or 12 years?
Can anyone Pl. clarify.